When you purchase a digital product a link to download the file/s* will be emailed to your shipping address. There have been on occasion, instances where a file has not downloaded because the security protocols of the network from which the access to the file was attempted prevented connection. Don't panic!
If you continue to experience download complications please just contact the National Office, as we have alternative delivery solutions we can initiate to resolve the access issues swiftly.
*Where there are multiple files that make a single product they will be zipped into a single downloadable file.